The password reset experience is localized into the same languages that Microsoft 365 supports. By default, the browser locale is used to display the SSPR in the appropriate language.When a user selects the Can't access your account link from an application or page, or goes directly to, the language used in the SSPR portal is based on the following options: What organization does the user belong to?.When a user accesses the SSPR portal, the Azure platform considers the following factors: They must first have registered their desired authentication methods. How does the password reset process work?Ī user can reset or change their password using the SSPR portal. If your IT team hasn't enabled the ability to reset your own password, reach out to your helpdesk for additional assistance. If you're an end user already registered for self-service password reset and need to get back into your account, go to. See User password reset emails.This conceptual article explains to an administrator how self-service password reset works. If the user cannot change their password because they do not authenticate using the license server method or another reason, they receive a different email depending on the scenario. When a user clicks the Forgot Password link, an email is sent with a temporary password and instructions for resetting their password.
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